Shipping policy

Shipping Policy

Last updated: July 10, 2026

Thank you for shopping with Sephari International Inc. ("Sephari," "we," "us"). This Shipping Policy explains how we process and ship orders placed through shop.sephari.com.

Order Processing Time

Orders are typically processed within 1-3 business days of purchase, excluding weekends and holidays. Some items ship directly from our supplier partners and may have a slightly longer processing window, noted on the product page when applicable.

Shipping Methods and Delivery Times

We currently ship to addresses within the United States. Estimated delivery time after processing is typically 3-10 business days, depending on the carrier, destination, and product. Exact delivery estimates are shown at checkout.

Shipping Costs

Shipping costs are calculated at checkout based on your order's weight, dimensions, and destination. Any applicable free-shipping thresholds or promotions will be displayed at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's progress.

Shipping Delays

Occasionally, shipments may be delayed due to weather, carrier issues, customs processing, or high order volume. We will do our best to notify you of any significant delay affecting your order.

Address Accuracy

Please double-check your shipping address at checkout. Sephari is not responsible for orders delayed or misdelivered due to an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us at guide@sephari.com within 14 days of the expected delivery date so we can help resolve the issue.

Questions

For any shipping questions, contact us at guide@sephari.com.